Careers | PayStream

As a leading provider of umbrella and accountancy services we understand that our employees are our greatest asset. That's why we put our people at the heart of everything we do, because they are the reason why we have grown from a small start-up, to a £250m turnover business.

Why apply to PayStream?

In this short video, you'll hear directly from our team members about their experiences at PayStream, gain insight into our core values, and discover what to expect during the application process.

Ranked in the top 100 UK's Best Workplaces (large category)

We’ve been named in the Top 100 UK’s Best Workplaces™ list (Large category) in The Guardian and Daily Telegraph, securing the 84th spot!

Ranked in the UK's 'Best Workplaces for Women' list (Large Category)

The 2025 UK’s Best Workplaces for Women is a list of 350 companies who have proven themselves to be inclusive and equitable for all.

Ranked in the UK's 'Best Workplaces for Development' list (Large Category)

The 2025 UK’s Best Workplaces for Development list highlights companies where employees feel supported to grow professionally and personally through ongoing learning, training, and development opportunities.

Access to our wellbeing platform PayStream Thrive, featuring retailer discounts and more!

Enjoy your birthday off work every year alongside your annual leave that increases with tenure

Salary reviews every February.

Up to 6 days paid study leave for professional qualifications.

Discounted memberships at over 3,500 gyms across that UK.

Enhanced maternity and paternity pay.

Access to exclusive online financial planning videos

Workplace pension + the option of a personal pension with salary sacrifice.

Free mortgage advice from an independent partner.

PayStream is better than any other place I have worked. There is so much room to grow in your career and also the people and support are unmatched. The training that you receive before starting really equips you for the role and you don’t feel like you are being thrown in the deep end.

Jasmine, Onboarding Support Admin

The recruitment process

Apply for your perfect role

If successful, we will be in touch via telephone to go through some initial application questions with you. If your application is progressed, you may then be required to complete a short assessment stage.

Assessment and interview

If successful you'll be invited into our office for an interview with the hiring manager. This is so they can to get to know you and understand your experience a little better. You will be able to learn more about the role and ask any questions you may have.

The outcome

We will be in touch following your interview to provide you with any feedback. If you are successful, we would discuss the offer details with you.

Hands down the best event is the annual Christmas party! I would say that PayStream has very sociable employees and this event allows all departments to come together to interact and integrate whilst celebrating the amazing year that PayStream has had together as a family/team. This event gives employees the opportunity to enjoy with their peers and colleagues, the vibes are unmatched!

Rahul, Accounts Assistant

Great Place to Work survey results

Taking everything into account, I would say PayStream is a Great Place to Work.

79% agreed

People at PayStream are treated fairly regardless of their gender.

94% agreed

I believe customers would rate the service PayStream deliver as excellent.

92% agreed

What is a PayStream person?

A PayStream person is adaptable, someone who can take any new challenges in their stride.

A PayStream person is personable, someone who is kind and has a team first attitude.

A PayStream person is a bright, on the ball, forward thinking individual.

A PayStream person is a hard-working person, who is committed to delivering the best work they can.

I love how flexible PayStream is. In Compliance, we have flexi hours and working from home options available which is perfect if you have an appointment you need to make or children to work around!

Sally, Compliance Team Leader

Current vacancies

Customer Care Advisor

We have several excellent opportunities within our Customer Care team for Customer Care Advisors. This is an inbound call team who are there to provide outstanding customer service to new and existing clients. This role is fast paced and you will be required to take mainly inbound calls and work towards resolutions via email.

The role is Monday-Friday, 09:00-18:00 and the salary is £28,750 per annum.

Hybrid or flexible working (2 days working from home OR a condensed week) is offered following probation.

Main responsibilities:

• Resolving new and existing customer issues quickly and efficiently
• Supporting new customers through the learning curve of either setting up their own business
or being employed through an umbrella company
• Nurturing PayStream’s existing customer relationships by providing an inspirational level of
customer service
• To ensure compliance processes are followed at all times
• Taking inbound call quires and supporting the team managing an email inbox

Minimum requirements:

• Experience in a telephony role
• Experience of working in a customer service-based role
• Positive can do attitude
• Punctuality and reliability
• Ability and commitment to deliver high levels of customer service
• Resilience and the ability to cope with difficult conversations
• Ability to communicate information in a clear and articulate manner to clients, contractors and
colleagues, both orally and in writing
• Ability to develop rapport with customers through written and verbal communication
• Ability to manage own time to deal with multiple tasks effectively
• Ability to take responsibility of tasks and use initiative
• Efficient organisation skills, with attention to detail and accuracy
• Ability to remain calm and professional in a pressurised customer service environment
• Desire to develop a good working knowledge of PayStream products and industry legislation
• Ability to work effectively in a team
• Basic I.T. skills with the ability to learn and operate relevant computer systems

Why work at PayStream?

We are a growing organisation with an excellent working culture. We pride ourselves on our people. In return for your hard work we offer the following company benefits:

• Great Place To Work Certified!
• 23 days annual leave (plus bank holidays) which increase with length of service
• Your birthday off
• Salary reviews every February
• Amazing monthly company social events and rewards (just look at our website and Facebook
page!)
• Cycle to Work scheme
• Casual dress everyday
• Enhanced maternity/paternity benefits
• Professional qualification financial support
• Up to 6 days paid study leave for professional qualifications
• Long service awards
• Training and personal development
• Personal accident cover
• Free fresh fruit and refreshments
• Free flu vaccinations
• PLUS, our fantastic Christmas party!

…and a fantastic working environment! If you match the profile and would like to be part of the team please apply now by sending in your CV to careers@paystream.co.uk

Want to join the team?

If you'd like to learn about any vacancies please get in touch with us today.

0161 923 0201

careers@paystream.co.uk

Search Results

Careers at PayStream

Not just your average employer

Why apply to PayStream?

Ranked in the top 100 UK's Best Workplaces (large category)

Ranked in the UK's 'Best Workplaces for Women' list (Large Category)

Ranked in the UK's 'Best Workplaces for Development' list (Large Category)

What benefits are you entitled to?

PayStream is better than any other place I have worked. There is so much room to grow in your career and also the people and support are unmatched. The training that you receive before starting really equips you for the role and you don’t feel like you are being thrown in the deep end.